Ukraine implements world leading digital government in the middle of a war. What’s our excuse?

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Ukraine has managed to implement an astonishingly comprehensive set of digital government services, with 70 key public services available, half the adult population participating, and a goal of digitizing all government services by 2024 – despite the fact that the country is fighting for its very existence in a war with Russia.

This remarkable achievement was presented to a special meeting of the CIO Strategy Council, a group of Canada’s leading CIOs and industry leaders.

According to Senator Deacon, one of Volodymyr Zelenskyy’s first acts as president, immediately after the election, was to establish the Ministry of Digital Transformation with the express goal to “build the most convenient country in the world,” and to not just digitize services, but to simplify them and reinvent how they were delivered.

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